News

BroadPeak’s commitment to customers and partners during COVID-19 crisis

As our global society adjusts to a new normal, we want to assure our customers and partners that BroadPeak is committed to your business continuity.

Agility is part of our company DNA and we are grateful that our shift to 100% remote operations was swift and with minimal business interruption.

During this time:

  • Globally, staff has been exclusively remote since March 16, 2020 and adhering to all regional health and safety guidelines
  • Support and development teams are fully functioning and K3 product updates remain on track
  • We are committed to the health of our vendors with the promise of on-time payments so we can weather this storm together
  • The leadership team is in daily contact to ensure our staff is safe, healthy, and able to support our customers with excellence

Our customer support team is always available to assist you, especially as many of you transition to remote status. Safety and adjustment to the new normal is a team process.

We will continue to provide you with updates as the need arises. In the interim, please don’t hesitate to contact us at support@broadpeak.wpengine.com.
 
Sincerely,
The BroadPeak Team